Course Curriculum

Kickstart Your Security Career: Module 1 Overview
A Day in the Life of a Security Guard: Defining Security Services and the Role of security officers

Introduction to the Security Industry
Topic 1.1: Defining Security Services and the Role of Security Officers
Topic 1.2 Types of security work and industry sectors
Specialized Security Services: Key Considerationsson
Topic 1.3: Professionalism, Ethics, and Code of Conduct
Mastering Professionalism & Ethics for TN Security Officers
Introduction to Contract Security Quiz

Topic 2.1: Protecting property and assets
Topic 2.2: Maintaining order and safety
Topic 2.3: Observing and Reporting Incidents
Topic 2.4: Deterring crime and responding to security threats
Topic 2.5: Interacting with the Public and Providing Customer Service
Topic 2.6: Working with Law Enforcement
Roles and Responsibilities of a Security Officer Quiz

Mastering Workplace Safety: A Security Officer's Guide
Topic 3.1: Identifying workplace hazards
Topic 3.2: Following safety protocols and procedures
Topic 3.3: Using personal protective equipment (PPE)
Topic 3.4: Reporting unsafe conditions
Workplace Safety and Health Quiz

Mastering Communication Skills for Security Officers
Topic 4.1: Effective communication techniques
Topic 4.2: De-escalation and conflict resolution
Topic 4.3: Professionalism in interactions
Communication and Interpersonal Skills Quiz

Module 2 Introduction

Lesson 5 Overview: Legal Authority and Scope
The Law & Security Guard/Officers in Tennessee
Topic 5.1: Citizen's Arrest Powers and Limitations
Topic 5.2: Detention Authority ("Shopkeeper's Privilege")
Topic 5.3: Use of Force Guidelines (T.C.A. § 39-11-611)
Topic 5.4: Restrictions on Searches and Seizures
Legal Authority and Scope Quiz

Lesson 6 Overview: Relevant Laws and Regulations
Topic 6.1: Trespassing Laws (T.C.A. § 39-14-405)
Topic 6.2: Disorderly Conduct Statutes (T.C.A. § 39-17-305)
Topic 6.3: Privacy Concerns and Data Protection
Topic 6.4: Specific Laws Related to the Security Officer's Work Environment (e.g., Healthcare Facilities, Schools)
Relevant Laws and Regulations Quiz

Lesson 7 Overview: Liability and Professional Conduct
Topic 7.1: Avoiding Negligence and Misconduct
Topic 7.2: Understanding the Consequences of Exceeding Authority
Topic 7.3: Maintaining Professional Boundaries
Liability and Professional Conduct Quiz

Module 3 Introduction

Lesson 8 Overview: Fire Safety and Evacuation
Topic 8.1: Recognizing Fire Hazards
Topic 8.2: Operating Fire Extinguishers
Topic 8.3: Evacuation Procedures and Assisting Others
Topic 8.4: Fire Alarm Systems and Protocols
Fire Safety and Evacuation Quiz

Lesson 9 Overview: Medical Emergencies and First Aid
Topic 9.1: Basic First Aid and CPR (Optional Certification)
Topic 9.2: Recognizing Medical Emergencies and Calling for Help
Topic 9.3: Assisting with Medical Evacuations
Medical Emergencies and First Aid Quiz

Lesson 10 Overview: Security Threats and Response
Recognizing Suspicious Activity
Topic 10.1: Bomb Threats and Suspicious Packages
Security Alert: Handling Suspicious Packages
Topic 10.2: Active Shooter Situations
Topic 10.3: Intrusion and Theft
Topic 10.4: Access Control and Lockdown Procedures
Security Threats and Response

Module 4: Introduction
Specialized Security Services

Lesson 11 Overview: Patrol Techniques and Observation Skills
Topic 11.1: Effective Patrol Methods (Foot, Vehicle)
Mastering Patrolling: Essential Skills for Tennessee Security Officers
Topic 11.2: Observation Techniques and Recognizing Suspicious Activity
Crime Patterns Explained: Essential Knowledge for Security Officers
Topic 11.3: Maintaining Situational Awareness
Topic 11.4: Utilizing Security Technology (CCTV, Alarms)
Patrol Techniques and Observation Skills Quiz

Lesson 12 Overview: Report Writing and Documentation
Topic 12.1: Importance of Accurate and Detailed Reports
Topic 12.2: Incident Report Writing Guidelines
Topic 12.3: Maintaining Daily Logs and Activity Records
Report Writing and Documentation Quiz

Lesson 13 Overview: Access Control and Visitor Management
Mastering Access Control: Real-World Scenarios for Security Officers
Topic 13.1: Controlling Access to Restricted Areas
Topic 13.2: Verifying Identification and Credentials
Topic 13.3: Maintaining Visitor Logs
Access Control and Visitor Management Quiz

Lesson 14 Overview: Public Relations and Customer Service
Customer Service and Contract Security
Topic 14.2: Providing Assistance and Directions
Topic 14.3: Handling Complaints and Difficult Situations
Public Relations and Customer Service Quiz
Course Summary